Our delivery estimates indicate the typical delivery periods for the different delivery methods.
We ship everything on a 1pm delivery method. If you place your order after 1pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day.
These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.
- Next Working Day ( 1 day delivery guaranteed on orders placed before 1pm )* - £6.99
- Standard delivery ( 2 to 3 working days ) * - £4.49
- Saturday delivery by royal mail (Guaranteed on orders placed before 1pm.)* - £13.50
- European Delivery (3-5 working days)* – £20
- Worldwide Delivery (For countries outside Europe, 5-7 working days)* - £25
*N.B. All orders are dispatched using hermes services unless mentioned.
Please contact our customer service team at firstname.lastname@example.org if you need any assistance.
We guarantee to refund items you are not completely happy with as long as they comply with our return policy and returned within 14 days of receipt.
Orders made between December 1st and December 25th has a longer return window. They can be returned by January 6th 2021.
Refunds will be credited to your original method of payment. We do not refund your original shipping cost.
Returns may take up to 24 hours from when we receive the return to be processed, with refunds taking a further 2-3 working days to be credited.(This may increase due to reasons beyond our control.)
Please send all returns via recorded delivery, as we take no responsibility for lost items.
To return an item or an order click here .
For terms and conditions relating to our refund and returns policy, please click here.